Privacy
Policy
Our website visitor's and our customer's privacy is of paramount
importance to Kneson Software. We respect your right to privacy.
We will never give or sell names of our vistors or customers
to any third party without their consent. |
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The privacy of our customers and visitors is important to
us, and is why we have placed this page on the YottaPrint.com
website.
Personal Information Collection
Software Installation
During installation of any of our products, we ask for personal information
from those who download and/or install our software.
Order Placement
When you place an order online with us, we collect information about you,
including your name, address and credit card information. This information
is necessary in order for us to process and complete your order.
Product Registration
Product registration information includes the product acquired as well
as your name, address, and e-mail address and telephone number. Kneson
Software reserves the right to provide technical support only to registered
users. The only way to assure that you will be entitled to technical support
for a product in the future is to register with Kneson Software. Product
upgrade pricing and special offers are only available to registered users.
Evaluation Software
Kneson Software may, at its discretion, require that all those who wish
to use its evaluation software is to provide Kneson Software with their
name and e-mail address. Kneson Software may also choose to prevent versions
of its software from installing or running if such information is not provided.
About Cookies
Sometimes our Web and FTP servers collect general information to address
our visitors and customers in the future through cookies. A cookie is a
small file that a Website writes to your hard drive when you visit that
site. Cookies cannot read information from your hard drive or read information
from other cookies. If you turn off cookies in your Web browser, you will
still be able to access and browse the Kneson Software Web and FTP sites.
Use of Personal Information
Kneson Software may use personal information that it has collected to:
»
Provide you with notices of new information that may be of use or interest
to you. This may include newsletters, tutorials, Website update notices,
or notification on the availability of new products, product updates, maintenance
releases, and beta versions of products.
» Warn you of the impending termination of the trial period of evaluation versions
of our software.
Register licensed copies of the product in your name. We do not keep credit
card information as part of your product registration.
» Determine at our discretion your eligibility to receive product support on
evaluation versions of our software.
» Survey you (and others) in an attempt to improve our Website, our products,
or our business.
» Notify you of third-party products that we believe might be of interest to
you. Kneson Software will not share personal information with any of these third
parties without first obtaining your express consent.
» Improve the quality of our Website. Kneson Software does not collect information
about individual users without their knowledge.
» Help us analyze general traffic patterns throughout our site.
Kneson Software is headquartered in the United States with its development
offices in the State of New Jersey, its sales and customer service offices
in the State of California, and its online product fulfillment offices
in the United Kingdom. Any information that you provide to Kneson Software
will be transferred to the United States. By providing personal information
to us, you are consenting to its storage and use as described herein. You
may choose to opt-out of providing this information at any time, as described
at the bottom of this privacy statement.
You must provide us with your name, credit card number, expiration date,
type, and billing address. You must also provide the address to which the
product is to be shipped. If you do not provide the information, then we
cannot accept nor fulfill an order.
Your credit card type, number and expiration date will be maintained
by Kneson Software only for a period reasonably calculated to assure
that Kneson Software has received payment for its product(s). This
information is not maintained in our databases thereafter.
An e-mail address and a telephone number assist us in contacting you should
there be a problem with your order.
Unless you direct us otherwise, any of the personal information you provide
us with your order will be maintained by Kneson Software in its product
registration database.
Product Registration
Kneson Software's use of your personal information provided to us with
a product registration is as disclosed above.
Unless you direct us otherwise, any of the personal information you provide
with a product registration will be maintained by Kneson Software in its
product registration database.
Use of Information
In addition to the general information provided above with respect to how
Kneson Software will use your personal information, you should be aware
of the following:
» Kneson Software will provide your personal information to certain of its technical
support subcontractors in the event of their use by our company. Kneson Software
will attempt to provide the information to the technical support subcontractors
Kneson Software estimates you might call to assure that, should you need technical
support, you will be able to receive it. Kneson Software may provide your
information to more than one such subcontractor at its discretion. In many cases
a technical support subcontractor and a distributor may be the same company.
Your information will only be transferred to authorized distributors or
sub-contractors of Kneson Software, and only as necessary.
Security of Information
Kneson Software will take all reasonable precautions to protect your personal
information from loss, mis-use, unauthorized access, disclosure, unauthorized
alteration, destruction or other malfeasance.
Review, Change, and Correction of Personal Information
At any time, you may review, change, correct, or remove any personal
information including the permitted uses of your personal information
and addition of your information to the "do not share" list by
contacting Kneson Software at:
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